Privacy Policy

Anchor28 LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our telehealth and in-office healthcare services. By accessing our website or utilizing our services, you consent to the practices described in this policy.

Information We Collect

We may collect the following categories of personal information that you voluntarily provide to us:

• Personal Identifiers: Name, email address, phone number, mailing address, and date of birth.
• Health Information: Medical history, current medications, symptoms, treatment preferences, and other health-related data necessary to provide healthcare services.
• Payment Information: Billing address, payment card details, and transaction records processed through our secure payment systems.
• Technical Data: IP address, browser type, device information, referring URLs, and cookies used to improve website functionality and user experience.
• Communication Records: Emails, chat messages, and telehealth session records related to your care.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our healthcare services, including telehealth consultations and in-office visits.
• To communicate with you about appointments, treatment plans, prescriptions, and follow-up care.
• To process payments and manage billing for services rendered.
• To comply with legal and regulatory obligations, including HIPAA requirements and state healthcare licensing laws.
• To analyze website usage patterns and improve our digital platforms for a better user experience.
• To send administrative communications, service updates, and health-related information that may benefit you.

How We Protect Your Information

We implement industry-standard administrative, technical, and physical safeguards designed to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, access controls limiting data availability to authorized personnel, and regular security assessments. While no method of electronic transmission or storage is completely secure, we are committed to maintaining the highest practical standards of data protection.

Third-Party Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering healthcare services — but only to the extent necessary for those functions and under strict confidentiality agreements. We may also disclose information when required by law, court order, or governmental regulation.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. You may also have the right to data portability and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. Any material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at Anchored.trace@outlook.com or call (503) 586-6732. You may also write to us at 1535 State St., Salem, OR 97302.